A proud member of Virtuoso, Internova, Ensemble, and The Affluent Traveler Collection, Arno Travel specializes in crafting bespoke private itineraries throughout Italy, including Sicily and Sardinia.
From premium to ultra-luxury, we design extraordinary journeys that may include:

– Reservations at 5-star hotels, select premium 4-star properties, and private villas

– Tailored ground services, bespoke experiences, and seamless transfers

– Exclusive activities such as Ferrari drives, yacht charters, and private air travel

– Private access to museums and shops, including out-of-hours openings

– Curated visits, as well as private dining and events in historic palaces, cliffside villas, or renowned vineyards

– Expertly arranged tickets and access to iconic events such as Andrea Bocelli concerts, the Palio di Siena, or Calcio Storico Fiorentino

– No obligation to book accommodations through us

– Transparent pricing with detailed cost breakdowns always provided

– We offer à la carte services, with only a minimum spend of €3,000 per request required

– Complimentary restaurant reservations (one per day) offered for itineraries that include hotel bookings.

– Upon request, confirmed itineraries can be uploaded to Axus for seamless sharing with clients

We typically quote gross prices, and the commission percentage can be discussed and agreed upon before the proposal is issued.

Commissions are paid within the first week of the month following the client’s departure. Payment is processed automatically via Onyx, and no invoice is required from the advisor or agency.

Deposits and final balances are payable in euros. A secure Stripe link will be sent, allowing the advisor/clients to input the client’s credit card details (Visa, MasterCard, and American Express accepted).

No credit card fees are applied by us; however, any charges from the client’s bank remain out of our responsibility.

We also accept payment by bank transfer.

Our team, comprised of over 20 dedicated professionals, is based in Florence, with additional offices in Rome, Pompei, Puglia, and Palermo, ensuring we provide personalized service and expertise throughout the country.

Our office hours are Monday to Friday, 9:00 am to 6:00 pm.

We also have staff available to support in-house guests on weekends and outside of regular hours.

– 24/7 emergency standard phone call assistance

– WhatsApp assistance available daily during office hours

– WhatsApp group chats with the advisor and client can be created upon request

For all booking inquiries, please contact the Arno Travel Designer Team at info@arnotravel.it

This is our central communication hub, and your request will be promptly assigned to a dedicated travel designer.

When sending a request, kindly include as many details as possible about your clients and their plans for Italy, including:

– The available budget for the Italian portion of the trip

– Your clients’ preferences, including relevant dietary restrictions, mobility limitations, or any other special requirements they may have

– Whether you prefer to receive gross or net pricing (net meaning that you will pay Arno Travel the net rates, and client will pay you directly with the markup you choose to apply)

– Your IATA number, so we can register your information correctly

We will then send a curated PDF proposal outlining all services and pricing, with a clear cost breakdown. All prices are quoted in euros, and services are subject to availability.

– Please note that we are unable to arrange accommodations alone — as a DMC, we book hotels, villas, and apartments only when they are part of an itinerary that includes ground services

– Arno Travel is happy to revise the initial proposal as needed; however, following the third revision, a deposit of 30% may be requested as a sign of the client’s commitment

– We can arrange tickets for special events and concerts when these are included in an itinerary that also features ground services. Please note: these services are non-commissionable and will incur a handling fee

Once the itinerary is finalized, we will ask for confirmation and a 30% non-refundable deposit to proceed with bookings.

Please note that no services or accommodations will be secured until the deposit is received.

The full balance must be settled no later than 30 days prior to the client’s arrival.

Looking forward to working with you!